Building a Data-Driven Culture

Pharmalytics with Nechama Katan | Mining Your Own Business Podcast

How to Hire in Analytics with the Institute for Advanced Analytics’ April Wilson | Mining Your Own Business

The Problem with Forecasting in the Hospitality Industry

Forecasting Call Center Staffing

Elder Research partnered with the call center leadership of a leading food service chain to optimize staffing levels by understanding and forecasting call center volume and staffing needs.

The Quest for Unicorns

Staffing Simulation and Optimization

Elder Research developed an analytics to simulate and optimize changing staffing levels, organization structure, hardware, software, and service levels.