Building a Data-Driven Culture
Pharmalytics with Nechama Katan | Mining Your Own Business Podcast
How to Hire in Analytics with the Institute for Advanced Analytics’ April Wilson | Mining Your Own Business
The Problem With Forecasting in the Hospitality Industry
Forecasting Call Center Staffing
Elder Research partnered with the call center leadership of a leading food service chain to optimize staffing levels by understanding and forecasting call center volume and staffing needs.
The Quest for Unicorns
Staffing Simulation and Optimization
Elder Research developed an analytics to simulate and optimize changing staffing levels, organization structure, hardware, software, and service levels.